Privacy Policy
This Privacy Policy describes how The Homestretch Group LLC (“HomeStretch,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website, homestretchgroup.com (the “Site”).
Information We Collect
Contact Form:
We collect your name and email address when you submit a general contact form on our Site. This information is used solely to respond to your inquiries and provide customer support.
Contingency Relief Program Application:
If you apply for our Contingency Relief Program, we collect additional information to process your application, including:
- Your name, phone number, email address, date of birth, and current address
- Information regarding the home you wish to sell (including, but not limited to: whether your home is currently on the market, total outstanding mortgage debt, and title information)
- Listing agent information (including, but not limited to: name, brokerage, phone number, and/or email)
- Information regarding your new home (address of the property you are under contract to purchase, loan officer information, and projected closing date)
- Please note: The information collected as part of the Contingency Relief Program application is not limited to the items listed above. We may request or collect additional information as necessary regarding yourself, your current home, and the home you wish to purchase in order to process your application.
Google Analytics:
We use Google Analytics to collect anonymous traffic data to analyze website traffic and improve our Site. This may include your IP address, browser type, operating system, referring URLs, and pages visited.
Third-Party Payment Gateways
If you make a payment through our Site, your payment will be processed by a third-party payment gateway. We do not collect or store your payment card details on our servers. Instead, your payment information is provided directly to the payment processor, whose use of your personal information is governed by their own privacy policy.
The third-party payment gateway may collect information such as your name, billing address, payment card details, and transaction details in order to process your payment. These providers are responsible for the security of your payment information and for complying with applicable laws and regulations.
We recommend that you review the privacy policy of any payment processor you use through our Site to understand how your information will be handled.
We are not responsible for the privacy practices or content of third-party payment gateways. If you have questions about how your payment information is handled, please contact the payment processor directly.
How We Use Your Information
- To respond to your inquiries and provide customer support
- To process and evaluate applications for the Contingency Relief Program
- To process payments through third-party payment gateways
- To analyze and improve our website using Google Analytics
Sharing Your Information
We do not share or sell your personal information to third parties, except as described in this Privacy Policy.
Google Analytics:
Google may use the data collected through Google Analytics as described in their privacy policy. We do not control Google’s use of this data.
Third-Party Payment Gateways:
Your payment information is handled by the payment processor and is subject to their privacy policy.
Cookies and Tracking Technologies
We use Google Analytics, which uses cookies and similar technologies to collect information about your use of the Site. You can learn more about Google’s privacy practices here.
Your Rights
You may contact us to request access to, correct, or delete any personal information you have provided to us through the contact form or Contingency Relief Program application.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact form at homestretchgroup.com/contact.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date below.
Last Updated: June 25, 2025